At the Office
May 16, 2005
Hotmail.com with MSN TV 2
Update: Hotmail.com is using a new version of Passport. What does this mean? New quirks of course!
Here's how to get into hotmail:
Go to hotmail.com
If you see a page with the blue header and sign in box on the right side, just procede to sign in.
If you see a stark white page with the sign in box on the right side of the screen and the page only knows the first part of your email address (ie "myemail" not "myemail@msn.com") then just sign in.
If you see a stark white page with the sign in box on the right side of the screen and the page knows your FULL email address (something like myemail@msn.com) then click "Sign in with another email address" even if it knows the correct email address. Then click on "Return to hotmail" and type your full email address and password to sign in.
Comments[1] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
March 17, 2005
The Life of an Engineer
Dodoskido Gallery :: 2005-03 US My Stuff
I've been seeing other geeks posting their "geek bag" (aka, the gadgetry that gets carried around on a daily basis) and I decided to post what I carry.
I have 3 bags that I use on a regular basis...I usually carry 2 if not all 3 bags. My first bag is my daily workhorse:

The contents of this bag are:
HP Compaq nc6000 laptop with two batteries and DVD+R drive
PCMCIA Firewire Card
PCMCIA Smart Card Reader
PCMCIA 802.11b Card (backup)
30GB 3G Ipod with black earphones
White Ipod earphones for laptop
Sanyo cellphone
Sanyo cellphone to USB charging/data cable
80GB USB 2.0 Harddrive
Various keychains with the all important bottle opener
MS Bluetooth mouse with batteries
A wax candle
Checkbook
Heart Rate zone card
Flat ethernet cable
Microsoft badge
Mileage rewards card (AA, UAL, Southwest, NWA, Hilton Honors, Starwood, Joie de Vivre)
2 pens, 2 mechanical pencils
Mini-MSNTV notepad
Wallet
CD case with DVDs
Photography book
Sunglass Hut $20 gift card
MSN TV metal luggage tag
Microsoft PCB luggage tag
Lifescan OneTouch Ultra blood sugar monitor
Handwarmer pack
The 2nd bag: MSNTV bag

The contents of this bag are:
MSN TV 2 box with power supply
Airlink 108 wireless router with power supply
WinTV USB (S-Video to USB converter)
S-Video cable
RCA cables
Serial cable
Netgear FA101 USB to Ethernet
Ethernet cable
4 AA batteries
Lexar card reader
SMC 2662W USB to 802.11b
DLink DWL-G120 ver:B1 USB to 802.11g
DLink DWL-G122 ver:A2 USB to 802.11g
DLink DWL-G122 ver:A1 USB to 802.11g
Netgear WG111 rev1 USB to 802.11g
Netgear WG111 rev2 USB to 802.11g
Linksys WUSB11 v2.8 USB to 802.11g
Linksys WUSB12
Belkin F5K6050
3 short IDE cables
Lots of little ribbon cables, switches, and flat cables.
The third and final bag is my gym bag:

Change of clothes
Sweat pants
Nalgene bottle
Arrowhead bottle
Shower kit:mini shampoo, mini soap, deodorant, gold bond powder, razor, facial lotion, hair brush, qtips.
Wired mag
Dr. Dobb's Journal
Health and workout records
Hat
2 Xbox power cables (just transporting home from work).
As you can see, there is quite a bit of stuff I carry around on a daily basis. All in the name of being mobile.
Comments[0] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
February 23, 2005
Spell check and favorites migration released!
Service release 1.1.2 (Build 1.1.309.21)
Spell check is now available! The service team heard everyone's "suggestions" for spell check and has turned it around relatively quick. Also another great feature that was added is the ability to move your favorites over from your WebTV account to MSN TV 2 automatically. If you migrated over with a WebTV.net account, you should be getting an email in the future to help you do this (it's very simple from what I've heard). Anyone who registers a new box now will have favorites migrate automatically along with their emails, address book, and messenger contact list.
Comments[6] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
February 04, 2005
eBay fixes
A few weeks ago, we noticed that the number of crashes were increasing quite a bit and tracked it down to some issues with eBay. We had some contacts over there and they were very quick and diligent at tracking down the issue on their site.
They've just updated their site and things are looking much better already. We'll be working internally to fix the issues that were the root cause for the next update, but I just wanted to give a shout out to the folks at eBay for being on the ball and rocking the fix.
Comments[4] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
January 31, 2005
$50 Rebate plus free shipping!
Have you been sitting on the sidelines waiting to get MSN TV 2? Well, there's not excuse anymore!
Now, you can get MSN TV 2 for $50 off the retail price! If you order through Amazon.com (my favorite), you'll get the box for $169.99 plus free shipping and no tax outside of WA. Then wait for your rebate check and you'll just have paid $119.99 for the MSN TV 2 box!
More In: At the Office[17]
January 18, 2005
Keyboard Issue Update (The Aftermath)
Just received this message in my hotmail (that I use for my personal MSN TV 2s at home):
Dear MSN TV 2 Subscriber: The manufacturer of the MSN TV 2 Player, RCA/Thomson, recently discovered that users of some keyboards produced early in the manufacturing process are finding that in some circumstances not all of the letters they type are appearing on the screen. RCA/Thomson is therefore replacing these keyboards free of charge.To determine if you have one of the affected keyboards, you need to see if your keyboard’s serial number falls within the following ranges:
621400001 — 621401140
701400001 — 701401600
702400001 — 702402100
705400001 — 705400170
To check the serial number of your keyboard, please turn it upside down. You will see three number or number/letter combinations that begin with Model, P/N and S/N. The serial number is a 9-digit number listed after S/N.
If your keyboard’s serial number falls within the ranges above, please call RCA/Thomson toll-free at 800-722-9599. Please listen to the menu items carefully. Press Option 3 (Repair & Exchange Assistance) and then Option 1 (Additional Help) to speak to an agent. RCA/Thomson will ship you a new keyboard free of charge. Prior to making this call, you need to have the following information readily available:Serial number of the keyboard;
Serial number of the MSN TV 2 Internet & Media Player (see below for instructions on how to do this);
Purchase date of the device or activation date of your MSN TV subscription
To get the serial number for your MSN TV 2 Player, please turn over your set-top box and write down the number listed on the label after the word “Serial.”
Do not return your keyboard to your local retailer. In order to receive a new keyboard, you must follow the procedure outlined above.You will not need to show that you are having difficulties with your existing keyboard. You also will not need to send back your existing keyboard. There is also no need to contact MSN TV Customer Care. RCA/Thomson will completely take care of the replacement of your keyboard.
If your keyboard’s serial number does not fall within the ranges of numbers above, yet you are experiencing difficulties with it, please take the following steps:
First take the update if it is offered to you when you log in to the MSN TV service;
Be sure there is nothing blocking the line of sight between your keyboard and the front of your MSN TV 2 Internet & Media Player;
Change the batteries in your keyboard
If after following the above steps, you continue experiencing keyboard difficulties, please contact MSN TV Technical Support at: 1-866-GO-MSNTV (1-866-466-7688) for additional assistance.
This is basically the end game of the keyboard issue that users originally discovered early on. Thanks to those that sent corresponded with me personally to help MSN TV work through this issue.
Comments[4] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
January 17, 2005
MSNTV2 Printers
Here is the printer list all "amazon'd" for your convenience. I know most of you are curious if other printers other than the ones on the list work, but I simply don't have the time or the money (if I want to find out, I have to plug in the printer and try which means I'd have to buy the printer and try it).
Therefore, for future reference, here is the list of printers that work with MSNTV2.
Future questions about "why doesn't this printer work" or "does this printer work" will simply be deleted as I have just updated the current list and those are the ones that will work. If you have a printer other than one on the list, I say just try it.
UPDATE: If you'd like to try an unsupported printer that does not have a USB port on the back, you can get this:
Keep in mind that unsupported printers are just that: unsupported. They may or may not work. Good luck!
Comments[2] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
January 14, 2005
MSN TV 2 email weirdness
Some folks have been experiencing periodic email outages over the past few months. We have been working in conjunction with the Hotmail team and have come up with some fixes. Beginning next week, some updates will be made to the MSN TV 2 service to address these issues.
Comments[2] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
Windows Media Connect
Windows Media Connect (Microsoft's implementation of UPnP) requires the .Net Framework 1.1. However, some folks are having trouble installing the framework from the windows update. One way around this roadblock is to install the .Net Framework 1.1 SDK located here.
Comments[0] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
December 10, 2004
New MSN TV 2 software update
Release 1.1.1 (Build 5128) is rolling to all MSN TV 2 users beginning today. There is a major fix to streamed video quality. We are also supporting 802.11g now...woohoo! A few more printer have been added to the supported list as well. I will be updating the FAQ with the details today before I go on vacation.
Comments[9] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
December 09, 2004
MSN Encarta Premium for TV

MSN TV: Home Page
I just tried it out on MSN TV 2 and it looks pretty good...however the Multimedia section of Encarta doesn't seem to work properly on MSN TV 2 (as evidenced by the marketing team not promoting that portion of the content on msntv.com).
Nevertheless, Encarta Premium is super cool and even Ken Jennings (the all-time emperor of Jeopardy) enjoys Encarta. I even have some clips of Ken just laying down the law against his opponents (he had 15K and the other two were negative a few hundred in one of the clips....that's just impressive) on the Zen portable media center that I'm evaluating.
Anyway, MSN TV 2ers, scroll along the bottom navigation bar (Mail, Favorites, etc) until you see "Encarta". And don't worry, I've already filed bugs about the multimedia section...hopefully they can fix it in their next release cycle.
Comments[0] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
November 22, 2004
MSNTV 2 Keyboard Fix
I just received word from the MSNTV customer care team and they have everything they need in place to help people that are having trouble with their MSN TV 2 keyboards. Please give them a call so they can help you get this fixed!
Comments[6] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
November 19, 2004
Keyboard Issue Update and Resolution
The engineering team has done their due diligence and we now have a process to handle the keyboard skip issue. If you have a box that has poor keyboard performance, hang in there while we put the final pieces in place and I'll let you know what to do.
Thanks for everyone's patience while the team scrambled to fix this.
Comments[2] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
October 26, 2004
Amazon getting boxes!
I just checked our production data and Amazon is starting to get a trickle of boxes! Remember, free shipping, no tax (outside of WA), and 2 months of free MSN TV 2 service...buy yours today:
More In: At the Office[17]
October 14, 2004
Keyboard Trouble?
Some folks have alerted me to an issue regarding MSN TV 2 keyboards. I've seen some of the newsgroup posts about this as well. While I haven't seen these issues myself, I'm not taking any chances and have alerted our project managers and hardware folks. They are taking immediate action and are investigating the issue. Stay tuned...I'll keep you updated (if they don't put a gag order on me, of course).
Comments[20] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]
October 03, 2004
Launch Party!
We just had our launch party at the Shoreline Amphetheater on 10/1/04...here are a couple photos of me and the gang having a good time!

There's a banner that we all signed.

Enjoying a nice beverage.

10 minute foot massage!

A neat ice sculpture.
And here's what my wife and I did with the MSN TV 2 martini glasses.
Comments[0] TrackBack[0] PermaLink mailto: titaniumtommyMore In: At the Office[17]